Admissions and Continued Occupancy Policy (ACOP) - While federal statutes and regulations require PHAs to adopt certain governing and operating policies for the Public Housing Program, HUD grants PHAs considerable discretion in establishing and implementing many policies. PHAs communicate those policies, rules, and requirements concerning their operations, programs, and services through the ACOP. The ACOP is generally the principal document describing in detail the PHA’s policies with respect to key topics such as eligibility, tenant selection, admissions preferences, waitlist procedures, rent determination, utilities, transfers, occupancy guidelines, grievance procedures, pet ownership, and the community service and self-sufficiency requirement. The ACOP is an important document for tenants, prospective tenants, community members, and HUD staff when inquiring about specific PHA policies.
Grievance Procedure - If you disagree with a decision made by the Housing Authority, the grievance procedure is the official process used to review and resolve concerns.
Many residents believe they should contact the mayor, city officials, or the U.S. Department of Housing and Urban Development (HUD) first. However, those offices will typically direct you back to the Housing Authority’s grievance process, because federal housing regulations require concerns to be addressed locally first.
This is a great space to write long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.
At Wix we’re passionate about making templates that allow you to build fabulous websites and it’s all thanks to the support and feedback from users like you! Keep up to date with New Releases and what’s Coming Soon in Wixellaneous in Support. Feel free to tell us what you think and give us feedback in the Wix Forum. If you’d like to benefit from a professional designer’s touch, head to the Wix Arena and connect with one of our Wix Pro designers. Or if you need more help you can simply type your questions into the Support Forum and get instant answers. To keep up to date with everything Wix, including tips and things we think are cool.